Terms of Service

By accessing our website or engaging L&M Business Consulting, LLC ("Company," "we," "us," or "our") for services, you ("Client" or "you") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our website or services.

These Terms apply to all visitors, users, and clients. For paid service engagements, a separate Service Agreement or Statement of Work may supplement these Terms. In the event of a conflict, the Service Agreement takes precedence.

L&M Business Consulting, LLC provides digital marketing and business consulting services including, but not limited to: paid advertising campaign management (Meta, Google), content creation, video production, brand strategy, CRM setup and automation, website creation and optimization, and AI-powered campaign optimization.

Specific deliverables, timelines, and service tiers are defined in your selected package or individual Service Agreement. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with reasonable notice.

As a client, you agree to:

• Provide accurate and complete information when submitting inquiries or onboarding.
• Grant necessary access to ad accounts, websites, CRM platforms, or other tools required to deliver services in a timely manner.
• Review and approve campaign materials, creative assets, and strategies as requested.
• Ensure that any materials, content, or data you provide do not infringe on third-party intellectual property rights or violate applicable laws.
• Comply with the advertising policies of Meta, Google, and any other platforms used in your campaigns.
• Maintain the confidentiality of any login credentials or access tokens shared with you.

Service fees are as described in your selected package or Service Agreement. Monthly retainer fees are due at the start of each billing cycle. Invoices not paid within 15 days of the due date may result in a temporary suspension of services.

All fees are non-refundable unless otherwise specified in writing. We do not guarantee specific advertising results (e.g., a specific number of leads or a specific ROI), as campaign performance depends on many factors outside our direct control, including platform algorithms, market conditions, and the quality of your business offering.

Any add-on services (e.g., website creation) will be billed separately as agreed upon in writing before work commences.

a) Our Property

All proprietary systems, AI models, optimization algorithms, processes, templates, and methodologies developed by L&M Business Consulting, LLC remain our exclusive intellectual property, regardless of whether they are used in the delivery of your services. Nothing in these Terms grants you a license to our underlying technology or tools.

b) Client-Owned Content

Upon full payment of all applicable fees, creative deliverables produced specifically for your campaign (e.g., ad creatives, video content, copy) become your property. You grant us a limited license to use your brand assets (logos, images, etc.) solely for the purpose of delivering services.

c) Portfolio Use

Unless you request otherwise in writing, we reserve the right to reference your business as a client and display anonymized performance metrics in our portfolio or marketing materials.

Both parties agree to keep confidential any non-public business information shared during the course of the engagement, including but not limited to pricing structures, strategy documents, customer data, and proprietary systems. This obligation survives the termination of these Terms.

We will not disclose your business data, customer lists, or campaign performance data to any third party without your written consent, except as required to deliver the services (e.g., uploading audience data to Meta or Google for ad targeting) or as required by law.

To manage and optimize your campaigns, we require access to your advertising accounts on Meta Business Manager and/or Google Ads. This access is granted through official OAuth authorization flows and can be revoked by you at any time.

You retain full ownership of your ad accounts and all associated data. We act as an authorized service provider on your behalf and do not claim ownership of any data within your accounts. Any customer data (e.g., email lists for custom audiences) that you provide to us for ad targeting will be used solely for that purpose and handled in accordance with our Privacy Policy and applicable platform terms.

We store campaign performance metrics and reporting data for the duration of our engagement plus up to 12 months, for the purpose of strategy continuity and historical analysis.

Service engagements run on a monthly basis unless otherwise agreed. Either party may terminate services with 30 days' written notice. Upon termination:

• We will cease all campaign management activities and return access to any accounts we were granted.
• Any outstanding fees for services rendered up to the termination date remain due and payable.
• Deliverables completed and paid for will be transferred to you.
• Confidentiality obligations survive termination indefinitely.

We reserve the right to terminate services immediately and without notice if you engage in activity that violates platform advertising policies, applicable law, or these Terms.

Our services are provided "as is." While we are committed to delivering high-quality marketing services, we do not guarantee specific results including revenue, lead volume, return on ad spend, or search rankings. Marketing outcomes depend on numerous variables beyond our control.

To the maximum extent permitted by law, L&M Business Consulting, LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, arising from your use of our services, even if we have been advised of the possibility of such damages.

Our total cumulative liability to you for any claim arising out of or related to these Terms or our services shall not exceed the total fees paid by you in the three (3) months preceding the claim.

You agree to indemnify and hold harmless L&M Business Consulting, LLC and its members, employees, and contractors from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from: (a) your breach of these Terms; (b) your violation of any third-party rights, including intellectual property rights; (c) any content or data you provide to us that is unlawful, inaccurate, or infringing; or (d) your violation of any advertising platform policies.

These Terms are governed by the laws of the United States and the state in which L&M Business Consulting, LLC is registered, without regard to conflict of law principles. Any disputes arising under these Terms shall be resolved through good-faith negotiation first, and if unresolved, through binding arbitration or litigation in the applicable jurisdiction.

We reserve the right to update these Terms at any time. When we do, we will revise the "Effective Date" above. Continued use of our services after changes are posted constitutes your acceptance of the updated Terms. We encourage you to review these Terms periodically.

If you have questions about these Terms, please contact: